Terms & Conditions
We kindly ask you to read and accept these Terms and Conditions carefully before placing an order with Alfonso Spada. The owner and operator of this website (“alfonso-spada.com”) is:
Summer Gather Unipessoal, Lda
Rua do Séquito, 349 – Brito
Apartado – 1005, 4805-034
We accept no liability for printing and typing errors, as well as obsolete items.
While we strive to use only the highest-quality photography to represent our products in the most accurate and realistic way in terms of color rendition, we cannot guarantee that the products you receive will look exactly like what you see on your computer screen due to the fact that different device screens reproduce colors with vast variations and amount of detail.
By placing an order on our website, you are giving consent that you are over the age of 18. If you are under 18 you must let your parents or legal guardian know about our terms and conditions before using this website and placing an order. We reserve the right to accept orders only from those over 18 years.
PAYMENT, PRICING AND DISCOUNTS
Payment is taken at the time of purchase. We use Stripe (www.stripe.com) to process all payments and accept most major payment methods, including but not limited to Visa, MasterCard, American Express, PayPal.
We do not store any debit/credit card information. Payment Card information is sent directly to Stripe via a secure connection (SSL). The information is approved or refused by the bank and forwarded to Stripe. Stripe will deduct the amount from the credit/debit card on behalf of Alfonso Spada instantly.
Following currencies are used for transactions on our website: EUR. The customer cannot choose the currency and shall be responsible for any currency adjustment, conversion and/or fee charged by their financial institution or payment processor when making a payment.
All prices on our website are incl. VAT for all EU customers (and customers in Canada, Norway and Switzerland). For all non-EU customers, all prices are excluding VAT.
Promotional codes may not be applied to an order paid for with a gift card.
Alfonso Spada reserves the right to accept, refuse, cancel or hold any order you place with us. Once we’ve received your order, you’ll receive an order confirmation email that indicates the order number and contains information about the details of your order and the expected delivery timeline.
By submitting an order, the customer accepts full responsibility for having checked that all the styling options of the chosen product/s AND the size are correct. Every submitted order shall be considered final. With products that are custom-made, we cannot accept any changes after an order has been submitted. In exceptional cases and at the sole discretion of the company, a change may be applied to a submitted order if requested within a few hours of its placement.
Our lead time is 5 to 10 days on average starting from the day the payment is received. Unforeseen acts of nature beyond our control, force majeure or problems of the delivering company may cause a delay, for which Alfonso Spada may not be held responsible. While we aim at completing the absolute majority of orders within the 5-10-day timeframe, the provided timeline is only an estimate for your reference and cannot be guaranteed.
SHIPPING & CUSTOMS
We offer free shipping to all countries of the European Union and we use the services of DHL Express, taking approximately 2 days to deliver. Once the order is shipped, the customer will receive an email notification with a tracking number for the package.
All orders are shipped from the European Union which means that no import fees apply for customers with delivery addresses in the EU.
Order to be shipped to countries outside the European Union should contact firstname.lastname@example.org
Customers in the United Kingdom (UK), Canada, Norway, and Switzerland normally should not incur any customs-related fees. In case this does occur, we kindly ask you to inform our customer service via email@example.com.